Appointments
Please arrive at least 15 minutes prior to your scheduled appointment to give you ample time to get settled in and relax.

Cancellation Policy
Your appointment is reserved exclusively for you. In the event that you need to cancel, we ask that you kindly notify us at least 24 hours prior to your scheduled appointment. We reserve the right to charge 50% of total services scheduled if the cancellation is not made 24 hours in advance. A no show may result in a full billing of your scheduled services. While a client is on a series of treatment sessions, no further credit will be given if they do not show up for more than a year to complete the series as advised, unless the absence is because of pregnancy or other valid health related reason.

Gratuities
In appreciation to our staff for exceptional service, gratuities may be given at your discretion for services provided by the aestheticians.

Gift Certificates
Gift Certificates are available for that special someone. You may call us, e-mail us or purchase one in the spa.

Valuables
For the safety of your personal valuables, we advise you to please leave them at home. We are not responsible for any loss.

Special Policies
For the safety and comfort of your child and our guest, children are not permitted in the spa unless having services. Spa services are available for children 13 years of age and older. Pets are not allowed in the Spa for safety and hygiene reasons.

Refund Policy

Only un-opened skin care products may be returned or exchanged within 15 days of purchase. Any unused service may be refunded subject to the following requirement: To avoid abuse of our package discounts, when an unused service is refunded, the individual service that is already used will be charged at REGULAR price and not at discounted price! If at the beginning of starting a package series, if an area was treated for free as a courtesy or part of a promotion, if the entire package is not completed, the area which was treated for free will be assessed full regular price before the refund can be calculated! This is again to avoid any abuse and to be fair on other clients who go by single sessions at regular price!

We are open:
Monday to Friday
10:00 AM to 6:00 PM